Frequently Asked Questions

Everything you need to know about our concierge rehab & wellness marketplace — for patients, providers, and corporate sponsors.

In-Home & Virtual Care

Licensed professionals come to you — or connect via secure telehealth video.

AI-Powered Clinical Scribe

Voice-to-text SOAP notes generated in seconds, saving providers hours per week.

4 Disciplines

Physical Therapy, Occupational Therapy, Speech-Language Pathology, and Registered Dietitians.

Dynamic Pricing by Location

Transparent, zip-code based rates adjusted for rural, suburban, and metro areas.

Built-In Telehealth

HIPAA-compliant video sessions with no third-party app required.

Full Practice Management

Scheduling, billing, exercise programs, clinical notes, and messaging — all in one platform.

For Patients

12 questions

Ready to get started?

Find a Provider Check Pricing

For Providers

11 questions

Interested in joining our network?

Learn More & Apply

For Employers & Sponsors

4 questions

Want to sponsor care for your team?

Explore Sponsorship

Platform & Privacy

4 questions

Still have questions?

Our support team is here to help you navigate your care or practice.

Taylored Concierge Rehab

Frequently Asked Questions

In-Home & Virtual Care

AI-Powered Clinical Scribe

4 Disciplines

Dynamic Pricing by Location

Built-In Telehealth

Full Practice Management

For Patients

What disciplines do you cover?

Do you accept insurance?

What is 'concierge' rehab and how does in-home care work?

How do I book an appointment?

Do I need a doctor's referral?

Do you offer telehealth / virtual sessions?

What if I am a veteran or active military?

What are Home Exercise Programs (HEPs)?

Do you offer nutrition and dietetics services?

How much does it cost?

Can I refer friends or family?

How is my health data protected?

For Providers

Is there a cost to join? What are the Free and Premium plans?

What's the difference in per-visit fees between Free and Premium?

Can I cancel Premium or switch back to Free?

How do payouts work?

Do I need my own liability insurance?

Can I set my own schedule and availability?

What is the AI Clinical Scribe?

How does the 'Find My Rate' tool work?

What documentation and clinical tools are available?

Can I offer pro bono cases?

What areas can I serve?

For Employers & Sponsors

What is the Corporate Sponsorship program?

How does billing work for sponsors?

Can I control which services are covered?

How do I get started as a sponsor?

Platform & Privacy

Where do you currently operate?

How is my data protected (HIPAA compliance)?

Can I message my provider securely?

Is this a marketplace or a clinical practice tool?

Still have questions?